White Castle

IF I COULD GIVE IT ZERO STARS I WOULD!! ORDERED 2 10 SACKS OF CHEESEBURGER (SLIDERS) FOR DINE IN . . . THE CHEESE WAS COLD AND HARD AND THE BURGERS WERE LUKE WARM AST THE EDGED BUT COLD IN THE CENTER . . . ASKED FOR A REFUND ON THE BURGERS AND SAID WE'D PAY FOR THE SODAS, THE GUY WHO TOOK MY ORDER DIDN'T EVEN CONE BACK NEAT THE COUNTER WHEN HE SAW ME COMING BACK UP, THE GIRL AT THE COUNTER SAID "WELL THEM NOT BEING HOT IS ON US BUT IF YOU WANTED THE CHEESE MENTORED YOU HAVE TO ASK FOR THEM TO BE STEAMED" (I've gone to white castle since i was a lil kid, never once did we have to say we wanted them steamed for them to have melted cheese on them) THE CHICK COULDN'T FIGURE OUT HOW TO DO A VOID OR RETURN ON THE PURCHASE, AND THE MANAGER ON DUTY LEFT ON HER BREAK . . . CAME BACK IN TO ASK IF ANYONE WANTED ANYTHING FROM WHERE SHE WAS GOING FOR HER FOOD . . . SAW THERE WAS A PROBLEM AND STILL LEFT ON HER BREAK WITHOUT SONG IF THE GIRL NEEDED HELP. SHE HAD TO CALL ANOTHER MANAGER ON ANOTHER EMPLOYEES CELL PHONE, AND THEY STILL COULDN'T DO THE RETURN!! I WAS TOLD IT'LL BE DONE TOMORROW WHEN HE (the manager on the phone) CAME IN AND I WOULD GET A PHONE CALL FROM HIM. THEY HAVE UNTIL NOON (4-3-18) BEFORE I CALL AND COMPLETELY FLIP OUT ON THEM! I