This has to be the WORST branch & bank in history, I opened an account with this branch 1/17/2018 and i submitted 3 deposits with a total of $20,700 by 1/21/18 and i kept looking at my account in order to see why the money never cleared into my account, I called 2 days later 1/23/18 they told me that they did not know where my money was and they cant seem to trace or find any history of the transaction, How does a bank lose or misplace an amount that big ? ? ?, Come to find out the money had been placed in someone else's account and the "Manager" gets an attitude with me when i asked her how did that happen, The crappy care rep named "SUSAN" told me 3 different times she would call me back to address the issue and never did, I am taking this up with corporate to make sure everyone in that horrible staff is fired & replaced. ONCE this is sorted out i am closing my account with this bank and sticking with CHASE the #1 Bank in the World.
All USA
This has to be the WORST branch & bank in history, I opened an account with this branch 1/17/2018 and i submitted 3 deposits with a total of $20,700 by 1/21/18 and i kept looking at my account in order to see why the money never cleared into my account, I called 2 days later 1/23/18 they told me that they did not know where my money was and they cant seem to trace or find any history of the transaction, How does a bank lose or misplace an amount that big ? ? ?, Come to find out the money had been placed in someone else's account and the "Manager" gets an attitude with me when i asked her how did that happen, The crappy care rep named "SUSAN" told me 3 different times she would call me back to address the issue and never did, I am taking this up with corporate to make sure everyone in that horrible staff is fired & replaced. ONCE this is sorted out i am closing my account with this bank and sticking with CHASE the #1 Bank in the World.