So after a 19 year old ran a stop sign and totaled my Chrysler 300 I decided to try a foreign all wheel drive car. Did a lot of research and decided a 2016 Subaru Legacy would be a good fit. Again after a lot of research stopped in to Cherry Hill Subaru after 6pm on a Friday evening, not knowing that Cherry Hill had a blue law stating that all dealers need to be closed at 6pm on Friday. Met with Donovan saw and test drove the car I found on there web site. Back to the dealership told him the price I had in mind and he beat it by about $500.00 dollars.
Fast forward through the steering column recall, which they provided me with a loaner as well as a $100.00 gift card. I stopped in the dealer about two weeks ago to buy a windshield sunshade only to find the parts department closed for remodeling. I met with a salesman to whom I explained my intent and he introduced me to the Dan the sales manager. Dan informed me that on Monday he would check to see if the sunshade was in stock. A phone call on Monday to tell me that the shade was not in stock and was ordered.
So now the best part of the story, I live 34 miles from the dealer, Randy called me today and informed me that he would be more then happy to drop the sunshade off to me at my house on his way from work. I can only say that the service provided was above and beyond. I can only sing praises about my Cherry Hill Subaru experience. In the future we will be back for my wife next car.
Thank you,
Joseph Bibik
All USA
So after a 19 year old ran a stop sign and totaled my Chrysler 300 I decided to try a foreign all wheel drive car. Did a lot of research and decided a 2016 Subaru Legacy would be a good fit. Again after a lot of research stopped in to Cherry Hill Subaru after 6pm on a Friday evening, not knowing that Cherry Hill had a blue law stating that all dealers need to be closed at 6pm on Friday. Met with Donovan saw and test drove the car I found on there web site. Back to the dealership told him the price I had in mind and he beat it by about $500.00 dollars. Fast forward through the steering column recall, which they provided me with a loaner as well as a $100.00 gift card. I stopped in the dealer about two weeks ago to buy a windshield sunshade only to find the parts department closed for remodeling. I met with a salesman to whom I explained my intent and he introduced me to the Dan the sales manager. Dan informed me that on Monday he would check to see if the sunshade was in stock. A phone call on Monday to tell me that the shade was not in stock and was ordered. So now the best part of the story, I live 34 miles from the dealer, Randy called me today and informed me that he would be more then happy to drop the sunshade off to me at my house on his way from work. I can only say that the service provided was above and beyond. I can only sing praises about my Cherry Hill Subaru experience. In the future we will be back for my wife next car. Thank you, Joseph Bibik