The worst experience I ever had. When they called to confirm I understood my appointment was at 9am I was told I could not bring my baby because its a small office so I made arrangement for babysitter. I had to wait one month for this appointment. but because paperwork said 8:40am I was not seen. I thought it was 8:40am for paperwork but because I already have it all filled out I thought i could be seen. I called and the receptionist told me I could not be seen anymore and hang up the phone on me was VERY VERY RUDE!! I can't believe someone like this has a job dealing with patients. I had all my paperwork ready I made it at 9:05am and I still was denied to speak to doctor or manager in person there was only a manger over the phone. Even though I was already in the office. AT 9AM with an empty office!! no waiting patients!! and I was still denied care. I felt like I was begging for care even though I have insurance and they're getting paid for! Its feels horrible to feel sick and have to beg to be seen!! its one the most degrading experiences I ever had in my life. Starting with the receptionist and ending with a "phone manager" that did not care about how hard I tried to keep my appointment even making arrangements for babysitter because they're office is to small and is not advisable. I am a stay home mom and its hard to be sick and have an appointment and did everything to be seen but because I was 15 minutes "late" I was not seen even though 15 minutes before the office was closed! Don't go here unless you want to feel like someone is doing you a favor instead of being a patient that needs professional medical care.
All USA
The worst experience I ever had. When they called to confirm I understood my appointment was at 9am I was told I could not bring my baby because its a small office so I made arrangement for babysitter. I had to wait one month for this appointment. but because paperwork said 8:40am I was not seen. I thought it was 8:40am for paperwork but because I already have it all filled out I thought i could be seen. I called and the receptionist told me I could not be seen anymore and hang up the phone on me was VERY VERY RUDE!! I can't believe someone like this has a job dealing with patients. I had all my paperwork ready I made it at 9:05am and I still was denied to speak to doctor or manager in person there was only a manger over the phone. Even though I was already in the office. AT 9AM with an empty office!! no waiting patients!! and I was still denied care. I felt like I was begging for care even though I have insurance and they're getting paid for! Its feels horrible to feel sick and have to beg to be seen!! its one the most degrading experiences I ever had in my life. Starting with the receptionist and ending with a "phone manager" that did not care about how hard I tried to keep my appointment even making arrangements for babysitter because they're office is to small and is not advisable. I am a stay home mom and its hard to be sick and have an appointment and did everything to be seen but because I was 15 minutes "late" I was not seen even though 15 minutes before the office was closed! Don't go here unless you want to feel like someone is doing you a favor instead of being a patient that needs professional medical care.