This insurance agency is terrible to work with, they do not return phone calls. There is too many layers, (i.e., corporate, region, local) you don't know who is handling your account. Even when you ask for urgent return call concerning a deceased parent's home owners policy renewal with impending cancellation. I'm calling NJ Manufacturers,, don't know why my parents used AAA anyway. Just terrible customer service.
This insurance agency is terrible to work with, they do not return phone calls. There is too many layers, (i.e., corporate, region, local) you don't know who is handling your account. Even when you ask for urgent return call concerning a deceased parent's home owners policy renewal with impending cancellation. I'm calling NJ Manufacturers,, don't know why my parents used AAA anyway. Just terrible customer service.